Lisa from Old Toronto, posted May 8, 2013
We gutted our house in January 2011. We used Monarch to design and install new cabinets in our house. Marion did the design for the kitchen. She is so creative and talented as a designer. Marion helped transform our small, enclosed kitchen into an open bright space with more cabinet space than we can use. The kitchen was installed on time. We had an issue with the crown moulding falling down. Both times we contacted Monarch they were quick to respond to and correct the problem. I was impressed because the last time we had a problem with the moulding Neal replaced all of our moulding with brand new moulding, no questions asked. Our kitchen is beautiful.
Monarch Kitchen and Bath Centre did an excellent job installing our kitchen. Our designer Marion was extremely helpful and provided great advice when selecting the products for our kitchen. Staff were very professional and dealt with any concerns we had both during the design process and installation. I would highly recommend Monarch Kitchen and Bath Centre to anyone considering a renovation.
We hired Monarch, on the recommendation of our builder Integrity Construction, to do our new cottage kitchen in Bobcaygeon. They offer a full service. going beyond kitchen design. They helped me create my dream kitchen incorporating all of my wants, and unique design features. Integrity and Monarch worked very well together as a team to turn our dream into a reality. I found the Monarch team very professional, detailed, and organized. It was a pleasure working with my designer Sarah, wholistened very carefully. Neil the owner of Monarch took a “hands on” approach to our project and was always available for site meetings and any questions that we had. The team at Monarch delivered an absolutely gorgeous kitchen. I would highly recommend Monarch to anyone. Thank you to the Monarch Team.
We have dealt with Monarch Kitchen for over a decade now, first with a total kitchen reno and more recently, an ensuite bathroom reno. Neil Samson is wonderful to deal with and is very customer focused. After almost 3 years, I was having difficulty with the top vanity drawer and so I called Monarch to ask for a service call. Neil came over personally and when he saw how the drawer mechanisms were working, he wasn't satisfied and decided to have 4 new drawers built and replaced no-charge. Needless to say, I was delighted! I would recommend Monarch not only for its product lines and cost competitiveness, but also for it's 5 star customer satisfaction policy.
Kevin Samson and his team at Monarch helped us to give our kitchen a wonderful update. The backsplash, quartz countertop and new sink/faucet are great updates to our home. They did a great job coordinating the makeover.